State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wanda Smith
November 8, 2024
5
out of
5
rating by Wanda Smith
"Dana went above and beyond to assist me with an issue I was having. It's not the first time I've needed assistance and she's always there for me."
Tenesha Orr
October 22, 2024
5
out of
5
rating by Tenesha Orr
"Very informative, and he was very polite and engaged.Helped me with information i didn't know about.."
We responded:
"Tenesha, thank you for your wonderful review! I'm glad you found the information helpful and appreciated our service. It's always our goal to provide valuable insights and support. If you have any more questions or need further assistance, feel free to reach out anytime. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Anton Jemiolo
October 5, 2024
5
out of
5
rating by Anton Jemiolo
"I recently had the pleasure of speaking with Austin at State Farm, and I just have to share how great the experience was. From the moment we started talking, I could tell he truly respected my time—he was quick and efficient, but never made me feel rushed. His expertise really shone through as he thoroughly explained everything I needed to know, especially about the umbrella policy, which I’m now seriously considering. I had a lot of questions, and Austin was incredibly patient, making sure I understood all my options. It’s not often you come across someone who combines efficiency with genuine care like he did. Thanks to his kindness and professionalism, I’m now much more interested in making the switch to State Farm. Huge shout out to him for making insurance actually make sense!"
We responded:
"Anton, thank you for sharing your experience with Austin! I'm glad to hear that he was able to provide you with efficient and respectful service while thoroughly explaining the umbrella policy. It's wonderful that his patience and professionalism made a positive impact on your understanding of your options. We appreciate your kind words and are here to assist with any future questions or needs you may have. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Betty Isabell
October 1, 2024
5
out of
5
rating by Betty Isabell
"Super friendly staff. Easy to talk to."
We responded:
"Betty, thank you for your wonderful review! I'm glad you found our staff friendly and easy to talk to. We're always here to help with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Gayla Long
September 10, 2024
5
out of
5
rating by Gayla Long
"Brady gave us so much good information and was so patient with me finding the information to compare the different insurances. We are going to be saving a good bit with the bundle of home and autos."
We responded:
"Gayla, thank you for your wonderful review! I'm glad Brady could provide you with valuable information and assist you patiently. It's great to know you're saving with the home and auto bundle. If you have any further questions or need assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Rhonda
September 10, 2024
5
out of
5
rating by Rhonda
"Very professional!! Easy to talk too for all your insurance needs! I have been with them a long time! I am very please to feel like family with Chris Jones State Farm!"
We responded:
"Rhonda, thank you for your kind words and for being a long-time customer! I'm glad you feel like family with our office. We're always here to help with all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Lorie Karrick
September 9, 2024
5
out of
5
rating by Lorie Karrick
"Chris Jones -StateFarm insurance agency gave us a great insurance experience, he was informative and gave us a great quote and insured us with better coverage than what we had been paying for which was double with our old insurance agency. Better coverage for less money. Thank you State Farm and Chris Jones agency."
We responded:
"Lorie, thank you for your wonderful review! I'm glad I could provide you with better coverage at a more affordable rate. It's great to know you had a positive experience with our office. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Bobby Tillis
September 5, 2024
5
out of
5
rating by Bobby Tillis
"Have been taking care of our family for many years.They are always friendly and very helpful."
We responded:
"Bobby, thank you for your kind review! We're grateful to have been able to assist your family over the years. It's wonderful to know that our team has been friendly and helpful. If you ever need anything, we're here for you. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Tonya Cooper
August 28, 2024
5
out of
5
rating by Tonya Cooper
"Dana, at Chris Jones office, has been a pleasure to work with. She goes above and beyond to help. I have been with State Farm for over 30 years and have constantly received excellent service."
We responded:
"Tonya, thank you for your kind words and for being with State Farm for over 30 years. We're glad Dana has been able to assist you and provide excellent service. Your satisfaction is important to us. If you need any further assistance, our office is here to help. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
J
August 23, 2024
5
out of
5
rating by J
"The folks at Chris Jones, State Farm, are very helpful. Always professional and provides excellent customer service."
We responded:
"J, thank you for your kind words and positive feedback. I'm glad to know that our team has been helpful and professional in providing excellent customer service. We appreciate your support and look forward to assisting you with any future needs. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Kim Bryant
August 23, 2024
5
out of
5
rating by Kim Bryant
"Amazing agent, highly recommend!"
We responded:
"Kim, thank you for the wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
marty baxter
August 22, 2024
4
out of
5
rating by marty baxter
"Friendly an acknowledged staff. Very helpful."
We responded:
"Thank you, Marty, for your feedback. I'm glad you found our staff friendly and helpful. If you have any further questions or need assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Jason Howell
July 30, 2024
5
out of
5
rating by Jason Howell
"Chris Jones State Farm in Columbia TN is amazing! Great rates and service!!"
We responded:
"Hi Jason! I'm so glad you had a great experience with us! We always strive to provide excellent rates and service. If you ever need anything else, feel free to reach out. Thanks for the awesome review! - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Ashley Cox
July 24, 2024
5
out of
5
rating by Ashley Cox
"It was very helpful and informative. Dana was very courtesy and professional.She was also very knowledgeable."
We responded:
"Ashley, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Chris"
Chamont Oden
March 1, 2024
5
out of
5
rating by Chamont Oden
"I can't recommend Austin from State Farm enough! From the moment I reached out for a quote, he was attentive, knowledgeable, and genuinely invested in finding the best coverage for me and my family. Austin's professionalism and friendly demeanor made the entire process smooth and stress-free. He took the time to understand our needs and patiently answered all of our questions. Thanks to Austin, we now have peace of mind knowing that we have the right insurance protection in place. If you're looking for exceptional service and expertise, look no further than Austin at State Farm!"
We responded:
"Chamont, Austin is the best, thanks for leaving him such a great review! Your experience with our team is exactly what we strive for. We look forward to serving your insurance needs for years to come! -Chris"
Sean Slavin
February 20, 2024
5
out of
5
rating by Sean Slavin
"Give Chris a call about your Home, Auto and Life Insurance! He and his team are unmatched when it comes to insurance solutions."
We responded:
"Thank you for the kind words and the review, Sean. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Chris "
Chelsea
January 16, 2024
5
out of
5
rating by Chelsea
"I am thankful to have a great insurance agency!"
We responded:
"It's an honor working with you, Chelsea! Our doors will always be open to you and your family. We appreciate this kind review! - Chris "
Chasity Smiley
January 4, 2024
5
out of
5
rating by Chasity Smiley
"Amazing customer care! Had me signed up and ready to go in 20 minutes, and gave me advice! Awesome people to work with!"
We responded:
"Chasity, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Chris"
Erin B
December 28, 2023
5
out of
5
rating by Erin B
"Amazing people, this is such a good office to work with. Kim is outstanding at what she does and is always so patient and kind. Would absolutely recommend!!"
We responded:
"Erin, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Chris"
Tim Wood
November 23, 2023
5
out of
5
rating by Tim Wood
"I've been a customer of this State Farm agency since I moved to Tennessee 27 years ago, when the agent was Linda Norton. Their service has been superb. They are friendly and understanding. They can clearly explain what you need to understand. Don't underestimate the value of personal service when you choose insurance. It's very important to me to know that I can walk into a local office and talk to someone I've done business with for several years. I might be able to get less expensive insurance, but I wouldn't get the same level of service.Great service is worth every penny. You don't want to be left fending for yourself if there is a dispute over a claim. Everyone at the office with whom I've dealt has acted professionally and courteously. I work with Kim Anderson on most insurance things - and she's great."
We responded:
"Tim, our wish is that we always provide you with an excellent customer service experience. My team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Chris "
charles wright
October 31, 2023
5
out of
5
rating by charles wright
"Chris Jones has recently taken over for our long time agent, who has retired. Don't let that put you off, Chris seems a fine young man eager to help you meet your insurance needs. Also most, if not all, of the friendly folks in the office are the same helpful crew we have always depended on. All in all I have to say I appreciate the personal service I receive every time I call or drop by."
We responded:
"Charles, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you! - Chris "
Patrick Sullivan
October 12, 2023
5
out of
5
rating by Patrick Sullivan
"Dana has been serving our family for seven years and has always been accommodating, polite, and professional. No one better!"
We responded:
"Patrick, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Chris"
Meagan Ayers
October 10, 2023
5
out of
5
rating by Meagan Ayers
"Kim did such an amazing job getting our new house insured! They have always taken amazing care of me. If you are looking for an office that will make sure all of your needs are met, this is the one! Everyone there is excellent!"
We responded:
"Meagan, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Chris "
Rand Shaw
October 10, 2023
5
out of
5
rating by Rand Shaw
"I have dealt with Dana Daniels for over 30 years and she has consistently taken care of my needs no matter how large or small. Wouldn’t deal with anyone else!!"
We responded:
"Rand, thanks for taking the time to share this! Really happy to hear that Dana has offered such great service over the years. I appreciate the feedback and your loyal business! - Chris "
Courtney Cothran
October 10, 2023
5
out of
5
rating by Courtney Cothran
"So thankful for the easy process of moving our auto to State Farm! Dana was excellent and thoroughly explained everything and worked with me to get the right coverage for us! So glad we decided to come over to State Farm!!"
We responded:
"Courtney, thank you kindly for the nice review and feedback about the service you received from Dana. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - Chris "