State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hector Zumaya
July 29, 2025
5
out of
5
rating by Hector Zumaya
"Great company great rates and cheaper than anyone else I can find by 80 bucks minimum. And the agents are easy to understand and very easy to work with"
We responded:
"Hector, thank you so much for your kind words! We're thrilled to hear that you found our rates competitive and our agents helpful. Providing excellent service and great value is our top priority. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Jennifer McCraw
July 28, 2025
5
out of
5
rating by Jennifer McCraw
"Saved me money on my car insurance and provided prompt, friendly service. They're on top of their game!"
We responded:
"Jennifer ,thank you for your wonderful feedback! We're glad to hear we could save you money and provide prompt, friendly service. Staying on top of our game to serve you best is what we strive for. We appreciate your support and look forward to assisting you again in the future! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Zach Russell
July 21, 2025
5
out of
5
rating by Zach Russell
"I had a great experience working with Chris! They got me set up with a new policy the same day and even saved me money compared to my previous coverage. Super professional, responsive, and easy to work with. Highly recommend if you’re looking for a smooth and affordable insurance setup!"
We responded:
"Thank you for the 5-star rating, Zach! It is wonderful to hear you were provided excellent service and it made the insurance process easy and cost-effective for you. If you need any more assistance with your policy or have questions in the future, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN "
Kaelyn Henson
July 15, 2025
5
out of
5
rating by Kaelyn Henson
"So fast and easy to get a quote and insurance set up. 100% recommend, was able to work around my work schedule."
We responded:
"Kaelyn, thank you so much for this impressive five-star review and positive words! We are glad to hear that getting a quote and setting up insurance was fast and easy, and that the process accommodated your work schedule. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Kelly Lewis
July 12, 2025
5
out of
5
rating by Kelly Lewis
"Excellent customer service and phenomenal rates!"
We responded:
"Kelly, thank you so much for this impressive five-star review and kind words! We are pleased to hear that you are pleased with our customer service and competitive rates. Should you need any further help, please do not hesitate to contact us. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
robert Perry
July 10, 2025
5
out of
5
rating by robert Perry
"Very good, a great help."
We responded:
"Robert, thank you so much for this impressive five-star review and kind words! We are thrilled to hear that you received excellent support throughout the process. If you need any further assistance, please do not hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Aida Minter
June 18, 2025
5
out of
5
rating by Aida Minter
"I'm so happy. I've got more coverage and renters insurance cheaper than my former insurance.Thank you Brady and State farm."
We responded:
"Aida, thank you so much for this wonderful review. It sounds like you found a great deal on renters’ insurance that meets your needs. Having more coverage at a lower price can provide peace of mind. If you have any questions about your new policy or need assistance with anything else related to insurance, feel free to ask! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Amanda Sunny Wilson
June 4, 2025
5
out of
5
rating by Amanda Sunny Wilson
"Great customer service & rate better than USAA!"
We responded:
"Thank you, Amanda for the 5-star rating! We are thrilled to hear that you had a positive experience and found our rates competitive. Please let us know if you ever need further assistance. We are here to help you! -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Rickey Turner
June 3, 2025
5
out of
5
rating by Rickey Turner
"Excellent customer service provided by State Farm Insurance agent Austin Steel! Changed over to State Farm from our former insurance provider that we had been with for about 20 years. Austin was very knowledgeable and presented various options to serve our insurance needs. Easy to work with. I recommend them highly!"
We responded:
"Rickey, thank you so much for sharing your experience with our team. It's great to hear that he was knowledgeable and provided you with various options to meet your insurance needs. Making a switch after 20 years can be a big decision, and it’s reassuring to know that you found the process easy and positive. Please let us know if you need anything else. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Cerrissa
May 21, 2025
5
out of
5
rating by Cerrissa
"He answered all my questions I had and he is very nice and kind to his customers :)"
We responded:
"Thank you for the 5-star rating, Cerrissa! I'm glad you had a positive experience with our insurance services. We appreciate your feedback and are here for any future insurance needs you may have. - Chris Jones - State Farm Insurance Agent, Columbia, TN "
Justin Erlandson
May 14, 2025
5
out of
5
rating by Justin Erlandson
"If I could issue more than 5 stars, I would. Austin is my representative and is the best insurance agent I've had in my entire 30 years of life. Hands down the best service of any business I have received in I don't know how long. It's a breath of fresh air getting to do business with them. Incredibly simple, ACCTUALLY helpful, and genuine. If you need ANY type of insurance, call them immediately, ask for Austin. Saved me money on my insurance, my fiancé's insurance, protected us and our future, and with more coverage than we had previously and for less than we were paying with previous companies. They genuinely care about me as a customer, my life, and the people in my life. They will call just to see how we are doing so they can keep up to date records of what's going on in our lives; because they care. God bless you Austin, God bless your days, God bless your office. We are so grateful for you!"
We responded:
"Justin, thank you so much for taking the time to leave us a five star review! What a wonderful testimonial for Austin and the service you received! It’s clear that he made a significant impact on your experience. Providing personalized care and keeping in touch with clients truly sets a great agent apart. It’s fantastic to hear that you not only saved money but also received more comprehensive coverage. Thank you for sharing your positive experience, and I’m sure Austin appreciates your kind words! If you have any questions or need further assistance, feel free to ask! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Debbie Brimer
May 7, 2025
5
out of
5
rating by Debbie Brimer
"I'm very proud to got to talk to Chris he went thru my vehicle Insurance and help me get everything paid to have Insurance again.Plus he was a very nice and sweet person to talk to.Thanks Chris for helping me and you was a very nice person and caring about what I need"
We responded:
"Debbie, thank you so much for this wonderful review. I am so glad to hear that you had a positive experience talking with us. We are thrilled to be able to help you and your sweet family, and hope to continue to do so for years to come! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Jordan Daly
April 28, 2025
5
out of
5
rating by Jordan Daly
"he was absolutely phenomenal to work with. extremely respectful. recommended the best options and by far best price around."
We responded:
"Jordan, thank you so much for this incredible five star review! I am thrilled that we were able to help you get a great price, and that you enjoyed your experience with us. If there is anything else we can help you with, please let us know! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Deborah Harris
April 25, 2025
5
out of
5
rating by Deborah Harris
"Chris Jones, Dana and Jacob were amazing during my nightmare (tornado damage). They were professional but more importantly they were kind, patient and caring. The stress of it all brought out an emotional mess in me. I even received a personal phone call from my agent Chris Jones. He was comforting and genuinely concerned. I am proud to be a long standing customer of State Farm since 1975! They have never let me down, like a Good Neighbor."
We responded:
"Deborah, thank you so much for sharing your experience with our team. We were so sorry to hear about your situation, and I am glad that we could help you out and bring you some comfort during such a stressful time. We truly appreciate you! Please let us know if you need anything else. -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Kathy Bonner
April 21, 2025
5
out of
5
rating by Kathy Bonner
"Brady was very helpful in swapping my car and home insurance. He explained everything and saved me money on my previous provider. Thank you so much"
We responded:
"Kathy, thank you so much for this awesome five star review! I am so glad that Brady was able to help you out. We strive to give everyone a great experience, and truly appreciate you taking the time to leave us feedback. Don't hesitate to reach out if you need anything else! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
John Hopper
April 21, 2025
5
out of
5
rating by John Hopper
"Friendly staff, saved quite a bit of money and have more coverage."
We responded:
"John, thank you so much for this amazing review! I am so glad that our staff was friendly and able to help you with your insurance. We strive to give everyone a great experience and truly appreciate your feedback. Please let us know if you need anything further! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
jason d scott
April 17, 2025
5
out of
5
rating by jason d scott
"Awesome"
We responded:
"Jason, thank you so much for leaving us a five star review! I am so glad you had an awesome experience with us. We appreciate your feedback and hope to continue serving you for years to come! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Teressa Compton
April 15, 2025
5
out of
5
rating by Teressa Compton
"Austin is the best...very professional, friendly--and patient! I changed over to State Farm last year and should have done it a long time ago. Boy, did you all save me money from my other insurance company that I won't name (but starts with an A). Thank you so much!!! Sincerely, Teressa Compton"
We responded:
"Teressa, thank you so much for this amazing five star review! Austin is a vital part of our team, and I am so glad he was there to help you out. Don't hesitate to reach out if you need anything else! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Brooke Williams
April 11, 2025
5
out of
5
rating by Brooke Williams
"Rob & John are always super helpful and knowledgeable. I recently switched my auto and home insurance over the State Farm and they saved me money and made sure I had the correct coverage. Thank you both!!!"
We responded:
"Brooke, thank you so much for this incredible review! I am so glad our team was able to help you with your insurance needs. We appreciate you and hope to continue serving you for years to come. Please let us know if you need anything else! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Linda Graham
March 19, 2025
5
out of
5
rating by Linda Graham
"Austin was great. Super nice and knowledgeable. Made changing my insurance super easy."
We responded:
"Linda, thank you so much for this amazing review. Austin is a valued member of our team, and I'm so glad he was able to help. Your satisfaction is our top priority, and it’s always rewarding to know that we’re meeting your expectations. -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Amber Luttrell
January 30, 2025
5
out of
5
rating by Amber Luttrell
"Austin was a pleasure to work with. Made it all super simple and quick. Well definitely recommend to others."
We responded:
"Amber, thank you so much for this glowing review. I am so glad that Austin was able to make things simple and quick for you. Your recommendation means the world to us! If there is anything else we can help you with, please let us know. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Elizabeth Mccanless
January 22, 2025
5
out of
5
rating by Elizabeth Mccanless
"Brady was awesome to go over my children’s policies. He recommended some ideas and sent to me in a flash !!! He was pleasant to talk to and very knowledgeable!!!"
We responded:
"Elizabeth, thank you so much for taking the time to share your positive experience with our office! I am so glad to hear that Brady was pleasant, knowledgeable, and able to help you quickly. He is a valuable member of our team! We truly appreciate your support and look forward to assisting you in the future. -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Emily Rose
January 7, 2025
5
out of
5
rating by Emily Rose
"Austin was my rep and he was patient and helpful. 10/10 experience and much cheaper than quite a few of the other big name insurance companies."
We responded:
"Emily, thank you so much for your five star review! I am so glad to hear that Austin was patient and helpful while getting you set up. He is an integral part of our team. Giving you a 10/10 experience is what we pride ourselves on. If you need anything else, please don’t hesitate to ask! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Wanda Smith
November 8, 2024
5
out of
5
rating by Wanda Smith
"Dana went above and beyond to assist me with an issue I was having. It's not the first time I've needed assistance and she's always there for me."
We responded:
"Thank you for your wonderful review, Wanda! Dana does an incredible job with our clients. It's great to know that she continues to go the extra mile to assist you. Your feedback means a lot to us, and we’re here for you whenever you need help in the future! Thank you for trusting us! - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Tenesha Orr
October 22, 2024
5
out of
5
rating by Tenesha Orr
"Very informative, and he was very polite and engaged.Helped me with information i didn't know about.."
We responded:
"Tenesha, thank you for your wonderful review! I'm glad you found the information helpful and appreciated our service. It's always our goal to provide valuable insights and support. If you have any more questions or need further assistance, feel free to reach out anytime. - Chris Jones - State Farm Insurance Agent, Columbia, TN"