State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jason d scott
April 17, 2025
5
out of
5
rating by jason d scott
"Awesome"
Teressa Compton
April 15, 2025
5
out of
5
rating by Teressa Compton
"Austin is the best...very professional, friendly--and patient! I changed over to State Farm last year and should have done it a long time ago. Boy, did you all save me money from my other insurance company that I won't name (but starts with an A). Thank you so much!!! Sincerely, Teressa Compton"
Brooke Williams
April 11, 2025
5
out of
5
rating by Brooke Williams
"Rob & John are always super helpful and knowledgeable. I recently switched my auto and home insurance over the State Farm and they saved me money and made sure I had the correct coverage. Thank you both!!!"
Linda Graham
March 19, 2025
5
out of
5
rating by Linda Graham
"Austin was great. Super nice and knowledgeable. Made changing my insurance super easy."
We responded:
"Linda, thank you so much for this amazing review. Austin is a valued member of our team, and I'm so glad he was able to help. Your satisfaction is our top priority, and it’s always rewarding to know that we’re meeting your expectations. -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Amber Luttrell
January 30, 2025
5
out of
5
rating by Amber Luttrell
"Austin was a pleasure to work with. Made it all super simple and quick. Well definitely recommend to others."
We responded:
"Amber, thank you so much for this glowing review. I am so glad that Austin was able to make things simple and quick for you. Your recommendation means the world to us! If there is anything else we can help you with, please let us know. -Chris Jones - State Farm Insurance Agent, Columbia, TN "
Elizabeth Mccanless
January 22, 2025
5
out of
5
rating by Elizabeth Mccanless
"Brady was awesome to go over my children’s policies. He recommended some ideas and sent to me in a flash !!! He was pleasant to talk to and very knowledgeable!!!"
We responded:
"Elizabeth, thank you so much for taking the time to share your positive experience with our office! I am so glad to hear that Brady was pleasant, knowledgeable, and able to help you quickly. He is a valuable member of our team! We truly appreciate your support and look forward to assisting you in the future. -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Emily Rose
January 7, 2025
5
out of
5
rating by Emily Rose
"Austin was my rep and he was patient and helpful. 10/10 experience and much cheaper than quite a few of the other big name insurance companies."
We responded:
"Emily, thank you so much for your five star review! I am so glad to hear that Austin was patient and helpful while getting you set up. He is an integral part of our team. Giving you a 10/10 experience is what we pride ourselves on. If you need anything else, please don’t hesitate to ask! -Chris Jones - State Farm Insurance Agent, Columbia, TN"
Wanda Smith
November 8, 2024
5
out of
5
rating by Wanda Smith
"Dana went above and beyond to assist me with an issue I was having. It's not the first time I've needed assistance and she's always there for me."
We responded:
"Thank you for your wonderful review, Wanda! Dana does an incredible job with our clients. It's great to know that she continues to go the extra mile to assist you. Your feedback means a lot to us, and we’re here for you whenever you need help in the future! Thank you for trusting us! - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Tenesha Orr
October 22, 2024
5
out of
5
rating by Tenesha Orr
"Very informative, and he was very polite and engaged.Helped me with information i didn't know about.."
We responded:
"Tenesha, thank you for your wonderful review! I'm glad you found the information helpful and appreciated our service. It's always our goal to provide valuable insights and support. If you have any more questions or need further assistance, feel free to reach out anytime. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Anton Jemiolo
October 5, 2024
5
out of
5
rating by Anton Jemiolo
"I recently had the pleasure of speaking with Austin at State Farm, and I just have to share how great the experience was. From the moment we started talking, I could tell he truly respected my time—he was quick and efficient, but never made me feel rushed. His expertise really shone through as he thoroughly explained everything I needed to know, especially about the umbrella policy, which I’m now seriously considering. I had a lot of questions, and Austin was incredibly patient, making sure I understood all my options. It’s not often you come across someone who combines efficiency with genuine care like he did. Thanks to his kindness and professionalism, I’m now much more interested in making the switch to State Farm. Huge shout out to him for making insurance actually make sense!"
We responded:
"Anton, thank you for sharing your experience with Austin! I'm glad to hear that he was able to provide you with efficient and respectful service while thoroughly explaining the umbrella policy. It's wonderful that his patience and professionalism made a positive impact on your understanding of your options. We appreciate your kind words and are here to assist with any future questions or needs you may have. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Betty Isabell
October 1, 2024
5
out of
5
rating by Betty Isabell
"Super friendly staff. Easy to talk to."
We responded:
"Betty, thank you for your wonderful review! I'm glad you found our staff friendly and easy to talk to. We're always here to help with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Gayla Long
September 10, 2024
5
out of
5
rating by Gayla Long
"Brady gave us so much good information and was so patient with me finding the information to compare the different insurances. We are going to be saving a good bit with the bundle of home and autos."
We responded:
"Gayla, thank you for your wonderful review! I'm glad Brady could provide you with valuable information and assist you patiently. It's great to know you're saving with the home and auto bundle. If you have any further questions or need assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Rhonda
September 10, 2024
5
out of
5
rating by Rhonda
"Very professional!! Easy to talk too for all your insurance needs! I have been with them a long time! I am very please to feel like family with Chris Jones State Farm!"
We responded:
"Rhonda, thank you for your kind words and for being a long-time customer! I'm glad you feel like family with our office. We're always here to help with all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Lorie Karrick
September 9, 2024
5
out of
5
rating by Lorie Karrick
"Chris Jones -StateFarm insurance agency gave us a great insurance experience, he was informative and gave us a great quote and insured us with better coverage than what we had been paying for which was double with our old insurance agency. Better coverage for less money. Thank you State Farm and Chris Jones agency."
We responded:
"Lorie, thank you for your wonderful review! I'm glad I could provide you with better coverage at a more affordable rate. It's great to know you had a positive experience with our office. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Bobby Tillis
September 5, 2024
5
out of
5
rating by Bobby Tillis
"Have been taking care of our family for many years.They are always friendly and very helpful."
We responded:
"Bobby, thank you for your kind review! We're grateful to have been able to assist your family over the years. It's wonderful to know that our team has been friendly and helpful. If you ever need anything, we're here for you. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Tonya Cooper
August 28, 2024
5
out of
5
rating by Tonya Cooper
"Dana, at Chris Jones office, has been a pleasure to work with. She goes above and beyond to help. I have been with State Farm for over 30 years and have constantly received excellent service."
We responded:
"Tonya, thank you for your kind words and for being with State Farm for over 30 years. We're glad Dana has been able to assist you and provide excellent service. Your satisfaction is important to us. If you need any further assistance, our office is here to help. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
J
August 23, 2024
5
out of
5
rating by J
"The folks at Chris Jones, State Farm, are very helpful. Always professional and provides excellent customer service."
We responded:
"J, thank you for your kind words and positive feedback. I'm glad to know that our team has been helpful and professional in providing excellent customer service. We appreciate your support and look forward to assisting you with any future needs. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Kim Bryant
August 23, 2024
5
out of
5
rating by Kim Bryant
"Amazing agent, highly recommend!"
We responded:
"Kim, thank you for the wonderful review! I'm glad you had a positive experience with our office. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
marty baxter
August 22, 2024
4
out of
5
rating by marty baxter
"Friendly an acknowledged staff. Very helpful."
We responded:
"Thank you, Marty, for your feedback. I'm glad you found our staff friendly and helpful. If you have any further questions or need assistance, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Jason Howell
July 30, 2024
5
out of
5
rating by Jason Howell
"Chris Jones State Farm in Columbia TN is amazing! Great rates and service!!"
We responded:
"Hi Jason! I'm so glad you had a great experience with us! We always strive to provide excellent rates and service. If you ever need anything else, feel free to reach out. Thanks for the awesome review! - Chris Jones - State Farm Insurance Agent, Columbia, TN"
Ashley Cox
July 24, 2024
5
out of
5
rating by Ashley Cox
"It was very helpful and informative. Dana was very courtesy and professional.She was also very knowledgeable."
We responded:
"Ashley, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Chris"
Chamont Oden
March 1, 2024
5
out of
5
rating by Chamont Oden
"I can't recommend Austin from State Farm enough! From the moment I reached out for a quote, he was attentive, knowledgeable, and genuinely invested in finding the best coverage for me and my family. Austin's professionalism and friendly demeanor made the entire process smooth and stress-free. He took the time to understand our needs and patiently answered all of our questions. Thanks to Austin, we now have peace of mind knowing that we have the right insurance protection in place. If you're looking for exceptional service and expertise, look no further than Austin at State Farm!"
We responded:
"Chamont, Austin is the best, thanks for leaving him such a great review! Your experience with our team is exactly what we strive for. We look forward to serving your insurance needs for years to come! -Chris"
Sean Slavin
February 20, 2024
5
out of
5
rating by Sean Slavin
"Give Chris a call about your Home, Auto and Life Insurance! He and his team are unmatched when it comes to insurance solutions."
We responded:
"Thank you for the kind words and the review, Sean. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Chris "
Chelsea
January 16, 2024
5
out of
5
rating by Chelsea
"I am thankful to have a great insurance agency!"
We responded:
"It's an honor working with you, Chelsea! Our doors will always be open to you and your family. We appreciate this kind review! - Chris "
Chasity Smiley
January 4, 2024
5
out of
5
rating by Chasity Smiley
"Amazing customer care! Had me signed up and ready to go in 20 minutes, and gave me advice! Awesome people to work with!"
We responded:
"Chasity, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Chris"