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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Missey

August 20, 2026

5  out of  5
rating by Douglas Missey
"Tanner was the person I’ve been working with. He’s very knowledgeable and friendly."
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Thomas Armstrong

August 18, 2026

5  out of  5
rating by Thomas Armstrong
"Very helpful"
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Doug Murray

August 5, 2026

5  out of  5
rating by Doug Murray
"Tanner is my guy takes great care of me. He was also able to save me across the board with building and renters insurance. Top notch I recommend them to all my friends and family"
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Roman Banks

August 5, 2026

5  out of  5
rating by Roman Banks
"Great service and customer service, definitely recommend them."
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Alli Kreisel

July 20, 2026

5  out of  5
rating by Alli Kreisel
"Great service! Tanner was very helpful, informative and patient in helping me get all of my coverage, and at a great price!"
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Veronica Sheppard

July 13, 2026

5  out of  5
rating by Veronica Sheppard
"I worked with Tanner at Chris Jones's office who was extremely helpful and knowledgeable. He was able to up my policy with my 16 y/o son with other services they provide but paying $80 less than what I was with my current insurance company."
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Kendi-Jenee Melgar

June 24, 2026

5  out of  5
rating by Kendi-Jenee Melgar
"Fabulous customer service. Great savings."
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Jordan Shatto

June 5, 2026

5  out of  5
rating by Jordan Shatto
"I worked with Tanner on finding the right insurance plan for my new vehicle and I was extremely pleased with my experience. I received my quote within minutes of requesting it and did not feel pressured to purchase right away. Tanner was friendly, patient and competent, and helped me find the perfect plan for a competitive rate. I feel great about my decision to work with him and his office."
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Tom Moore

June 5, 2026

5  out of  5
rating by Tom Moore
"Got a referral from relative regarding Chris Jones. Talked with Christian on the phone and numbers were good. In person he was personable and excellent to work with. If you are looking for a new agent give ‘em a chance."
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TAMMY RAINS

May 21, 2026

5  out of  5
rating by TAMMY RAINS
"Tanner was such a help real polite and answered all my questions good price on our insurance and life insurance"
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Clara Smith

April 7, 2026

5  out of  5
rating by Clara Smith
"-Extremely knowledgeable
-Friendly relaxed atmosphere
-Very helpful
-Provided several options
-Offers you his best deal"
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Priscilla Thompson

April 2, 2026

5  out of  5
rating by Priscilla Thompson
"Chris was very helpful and nice!"
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Lily

April 2, 2026

5  out of  5
rating by Lily
"Tanner was extremely helpful and saved me a ton of money! I was paying over $200 a month just for auto. Now I’m paying way less for my auto with better coverage and a Life policy! I couldn’t be more happy. Thank you Tanner!!!"
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Karissa Rice

April 2, 2026

5  out of  5
rating by Karissa Rice
"The worker who helped me was very nice and helpful. Made sure that I understood what they were saying and didn’t pressure me."
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PTrece Baldwin

March 5, 2026

5  out of  5
rating by PTrece Baldwin
"Chris was so professional and kind and helped me with my phone. Everyone in the office at the time I was there were so friendly, I had a baby with me and he was very fussy, one of the agents went and found him a ball to play with. I am happy to be a customer of State Farm."
We responded:
"P’Trece, thank you so much for your kind words! We’re thrilled to hear that the entire team made your visit a positive experience, especially with your little one in tow. We’re happy to have you as part of the State Farm family and look forward to continuing to assist you!
-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Mayon Oden

March 2, 2026

5  out of  5
rating by Mayon Oden
"Tanner is great and I am grateful to have his help for my insurance needs. He is very kind and I often feel like I am chatting with an old friend.😊 Its refreshing to have such a genuine experience. Thank you for all your help Tanner! Never change you are a great insurance agent."
We responded:
"Mayon, Thank you for your wonderful feedback! We're delighted to hear that you were able to get double the coverage for the same price, and that you found our team to be kind and friendly. We appreciate your trust and look forward to continuing to support your vehicle insurance needs. If you have any further questions or need help in the future, please do not hesitate to reach out!

-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Abby Maguffee

February 19, 2026

5  out of  5
rating by Abby Maguffee
"Tanner helped me find the right coverage for me and always answers any questions that come up! Never had a better insurance experience, highly recommend working with Tanner!"
We responded:
"Abby, thank you so much for your kind words! We're thrilled to hear that Tanner provided you with the right coverage and was always available to answer your questions. Delivering a quick, easy, and positive insurance experience is our top priority. Should you need any further help, please do not hesitate to contact us.

-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Ken Hodges

February 16, 2026

5  out of  5
rating by Ken Hodges
"Wish I could give a 10"
We responded:
"Ken, thank you so much for your fantastic review! I am so glad we were able to get you great coverage at a great price. We are here to help with anything you need!

-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Bam Bam

February 9, 2026

5  out of  5
rating by Bam Bam
"Gave me the best price quote right up front and helped me in every way. Make the switch to state farm, you will be happy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our pricing and service helpful. We're here to support you every step of the way. If you ever need anything, just let us know."
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Terri Baxter

January 21, 2026

5  out of  5
rating by Terri Baxter
"Fixed problems i didn't know i had. Worth it. Make your change"
We responded:
"Terri, thank you very much for your outstanding 5-star review. We are pleased to have identified and resolved those underlying issues for you. Your satisfaction is our top priority, and we sincerely appreciate your recommendation. We look forward to continuing to assist you with your insurance needs in the future.
-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Seth Crawford

January 20, 2026

5  out of  5
rating by Seth Crawford
"Brittany was great to work with!!"
We responded:
"Seth, thank you for the 5-star review! We're delighted to hear that Brittany provided you with great service. We'll be sure to pass along your kind words to her! If you have any further questions or need help in the future, please do not hesitate to reach out!
-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Ryan Chavez

January 19, 2026

5  out of  5
rating by Ryan Chavez
"Chris and his team are great! I would highly recommend them for your insurance needs."
We responded:
"Ryan, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future!
-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Doyal Peddycoart

December 30, 2025

5  out of  5
rating by Doyal Peddycoart
"5 stars very nice guy pleasant to talk to thank you ;;"
We responded:
"Doyal, thank you so much for your kind words and 5-star review! We're glad you had a pleasant experience and found our pricing great. . If you have any further questions or need help in the future, please do not hesitate to reach out!

-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Robin Sanders

December 16, 2025

5  out of  5
rating by Robin Sanders
"They were so nice and helpful."
We responded:
"Robin, thank you so much for this impressive five-star review! If you have any further questions or need help in the future, please do not hesitate to reach out!
-Chris Jones - State Farm Insurance Agent, Columbia, TN
"
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Melissa Syokke

December 5, 2025

5  out of  5
rating by Melissa Syokke
"Very nice very informative got back to me right when he said he would no waiting around"
We responded:
"Melissa, Thank you so much for your kind words! We're glad to hear you found our service reasonable and informative. Prompt communication is very important to us, and we're happy we could meet your expectations. We look forward to working with you for a long time to come. Thank you again for trusting us with your insurance needs!

-Chris Jones - State Farm Insurance Agent, Columbia, TN"